Shipping Policy

Effective Date: 03/03/2025

Thank you for shopping with ZeenShop.store, operated by Zeenshop LTD. This Shipping Policy outlines everything you need to know about our delivery process, including timeframes, costs, methods, and more. We are committed to delivering your items safely, promptly, and affordably — all across the United Kingdom.

🏢 Company Information

Business Name: Zeenshop LTD
Registered Office:
Office 7212
321-323 High Road
Chadwell Heath, Essex
United Kingdom, RM6 6AX

Mobile: +44 7577 023590
Email: support@zeenshop.store
Website: https://zeenshop.store
Shipping Region: United Kingdom only

🇬🇧 Where We Deliver

We currently ship only within the United Kingdom, including:

  • England

  • Scotland

  • Wales

  • Northern Ireland

  • Isle of Man and Channel Islands (some exceptions may apply – please contact us for details)

📦 Order Processing Time

  • All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).

  • You will receive a confirmation email once your order has been shipped, including tracking information where applicable.

  • Orders placed after 3 PM may be processed the following business day.

🚚 Delivery Timeframes

Estimated delivery time depends on the selected shipping option at checkout:

Shipping Method Estimated Delivery Time
Standard Shipping 3–5 business days
Express Shipping 1–2 business days (if available)

Please note: Delivery times are estimated and may vary due to external factors such as weather, postal delays, or high seasonal demand.

💷 Shipping Costs

Shipping costs are calculated at checkout based on order weight, size, and destination. Promotions such as free shipping may be available for orders over a specific amount — these will be clearly displayed on our website.

🚛 Delivery Partners

We work with trusted UK courier services such as:

  • Royal Mail

  • Hermes (Evri)

  • DPD

  • Yodel

All deliveries are tracked unless otherwise stated. Tracking details will be sent to you by email once your order is dispatched.

📦 Packaging & Handling

We take great care in packaging your order securely to ensure it arrives in excellent condition. Eco-friendly packaging may be used wherever possible.

❗ Missed or Delayed Deliveries

If your delivery is delayed or you haven’t received your order within the estimated timeframe, please contact us at support@zeenshop.store or call us at +44 7577 023590. We’ll investigate promptly and work to resolve the issue.

For missed deliveries or incorrect addresses provided by the customer, re-delivery charges may apply.

🔁 Damaged or Missing Items

If your package arrives damaged or is missing any items, please notify us within 48 hours of delivery. We may request photographs and additional information to assist with claims and resolution.

📦 Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address or failed delivery attempts, we will contact you to arrange redelivery. Additional shipping fees may apply.

📝 Order Changes

If you need to update your shipping address after placing your order, please contact us as soon as possible. Once your order has been dispatched, changes may not be possible.

📮 Click & Collect / In-Store Pickup

Currently, we do not offer local pickup or in-store collection. All orders are shipped via our delivery partners directly to your doorstep.

📞 Contact Us

If you have any questions about our Shipping Policy or your current order, please contact:

ZeenShop LTD
Office 7212, 321-323 High Road
Chadwell Heath, Essex, RM6 6AX
Mobile: +44 7577 023590
Email: support@zeenshop.store

Thank you for shopping at ZeenShop.store – Reliable Delivery. Honest Service. UK-Wide.